Arduino board connection issue


hi i’m trying to work out the connection using Arduino Uno with W5100 ethernet shield. Eventhough i used the cayenne libraries my adrduino board is not getting connected to dashboard the image is included to give you a clear idea about the issue
please suggest the solution
thank you


Have you the last version library? Try to download the last version by


You can also update the library inside the Arduino IDE by going to Sketch > Include Library > Manage Libraries and locating “Cayenne” in the list. The latest version is 1.0.1.

I’m not convinced that is the issue here, but it is a place to start. If that doesn’t do it, try the test in this post and let us know your results: Unable to reach - putty advice


Would also be helpful to include the code you uploaded.