Arduino can' t connect

Arduino Uno and ethernet shield.

Since few hours Arduino can’t connect to cayenne.mydevices.com:8442 just trying and stays like this. Was working without any problem for few days! Anyone anything?

Same with serial connected Arduino nano, socat reports the following and tries to reconnect

Connecting: FILE:/dev/ttyUSB0,raw,echo=0,clocal=1,cs8,nonblock=1,b9600 <-> TCP:arduino.mydevices.com:8442,nodelay
2016/09/12 13:26:51 socat[4343] N opening character device "/dev/ttyUSB0" for reading and writing
2016/09/12 13:26:51 socat[4343] N opening connection to AF=2 54.86.250.218:8442
2016/09/12 13:26:52 socat[4343] N successfully connected from local address AF=2 192.168.1.11:52640
2016/09/12 13:26:52 socat[4343] N starting data transfer loop with FDs [5,5] and [6,6]
2016/09/12 13:26:52 socat[4343] N socket 2 (fd 6) is at EOF
2016/09/12 13:26:53 socat[4343] N exiting with status 0
Reconnecting in 3s...

I’m having the same issue, although this is my first time connecting an arduino to the system. I’m using a Mega 2560 with the WS100 ethernet board. This is what I get with debug turned on:

[0] MAC: XX-XX-XX-XX-XX-XX
[0] Getting IP…
[5525] My IP: 192.168.XXX.XXX
[5526] state 0, tconn 0
[5526] Connecting to arduino.mydevices.com:8442
[5667] Connect success
[5667] <msg 2,1,19
<AuthenticationToken
[10527] state 0, tconn 0
[10711] Connecting to arduino.mydevices.com:8442
[10825] Connect success
[10826] <msg 2,1,19

We’ll look into this. Are you able to post your serial monitor output?

-B

Mine only shows
[0] MAC: FE-DF-9E-A6-94-CF [0] Getting IP... [5629] My IP: 192.168.1.49 [5629] Connecting to arduino.mydevices.com:8442 [20662] Connecting to arduino.mydevices.com:8442 [35682] Connecting to arduino.mydevices.com:8442 [41113] Connecting to arduino.mydevices.com:8442 .... and so

@maletils @costas.petridis @jesse.a.slone @rogal1985 We’re looking into this guys, keep you posted.

-B

@maletils @costas.petridis @jesse.a.slone @rogal1985 When you have chance, can you confirm if still having the connection issues? We did a fix.

-B

Yep, it works know, but one of my auth codes changed while fixing.

:slight_smile:

Works for me as well, thank you.

Works with serial too :slight_smile:

Works like a charm:)

In case needed i got a LM35CZ, DS18b20 and DHT11 working all together :slight_smile:

Seems that today we have the same problem, Arduino nano (with serial comm) cannot connect to server
socat reports the following and tries to reconnect

Connecting: FILE:/dev/ttyUSB0,raw,echo=0,clocal=1,cs8,nonblock=1,b9600 ↔ TCP:arduino.mydevices.com:8442,nodelay
2016/09/22 15:52:03 socat[2268] N opening character device “/dev/ttyUSB0” for reading and writing
2016/09/22 15:52:03 socat[2268] N opening connection to AF=2 54.86.250.218:8442
2016/09/22 15:52:03 socat[2268] N successfully connected from local address AF=2 192.168.1.11:46994
2016/09/22 15:52:03 socat[2268] N starting data transfer loop with FDs [5,5] and [6,6]
2016/09/22 15:52:03 socat[2268] N socket 2 (fd 6) is at EOF
2016/09/22 15:52:04 socat[2268] N exiting with status 0
Reconnecting in 3s…

Seems to be down for me as well.

@costas.petridis This was a server issue on our side which be believe to be resolved now. Please let me know if your Arduino is connecting OK once again.

Yes, it work now :slight_smile:
thank you

Glad to hear it, our apology for the downtime, we’re investigating so it doesn’t happen again.

@costas.petridis @adam sorry for the downtime guys, thanks for hanging in there!

-B

what about to add feature on the site that displaying server status?

3 Likes

@kuncono

A great suggestion, in my opinion. Thanks for signing up for the community to let us know. I’m partial to pages like this where you get a concise overview that you can trust without having to dig it out of the middle of a cluttered conversation like this.

Arduino uno Wifi Shield
Arduino can’t connect to cayenne.mydevices.com:8442 just trying and stays like this.