Arduino can' t connect

arduino

#1

Arduino Uno and ethernet shield.

Since few hours Arduino can’t connect to cayenne.mydevices.com:8442 just trying and stays like this. Was working without any problem for few days! Anyone anything?


#2

Same with serial connected Arduino nano, socat reports the following and tries to reconnect

Connecting: FILE:/dev/ttyUSB0,raw,echo=0,clocal=1,cs8,nonblock=1,b9600 <-> TCP:arduino.mydevices.com:8442,nodelay
2016/09/12 13:26:51 socat[4343] N opening character device "/dev/ttyUSB0" for reading and writing
2016/09/12 13:26:51 socat[4343] N opening connection to AF=2 54.86.250.218:8442
2016/09/12 13:26:52 socat[4343] N successfully connected from local address AF=2 192.168.1.11:52640
2016/09/12 13:26:52 socat[4343] N starting data transfer loop with FDs [5,5] and [6,6]
2016/09/12 13:26:52 socat[4343] N socket 2 (fd 6) is at EOF
2016/09/12 13:26:53 socat[4343] N exiting with status 0
Reconnecting in 3s...

#3

I’m having the same issue, although this is my first time connecting an arduino to the system. I’m using a Mega 2560 with the WS100 ethernet board. This is what I get with debug turned on:

[0] MAC: XX-XX-XX-XX-XX-XX
[0] Getting IP…
[5525] My IP: 192.168.XXX.XXX
[5526] state 0, tconn 0
[5526] Connecting to arduino.mydevices.com:8442
[5667] Connect success
[5667] <msg 2,1,19
<AuthenticationToken
[10527] state 0, tconn 0
[10711] Connecting to arduino.mydevices.com:8442
[10825] Connect success
[10826] <msg 2,1,19


#4

We’ll look into this. Are you able to post your serial monitor output?

-B


#5

Mine only shows
[0] MAC: FE-DF-9E-A6-94-CF [0] Getting IP... [5629] My IP: 192.168.1.49 [5629] Connecting to arduino.mydevices.com:8442 [20662] Connecting to arduino.mydevices.com:8442 [35682] Connecting to arduino.mydevices.com:8442 [41113] Connecting to arduino.mydevices.com:8442 .... and so


#6

@maletils @costas.petridis @jesse.a.slone @rogal1985 We’re looking into this guys, keep you posted.

-B


#7

@maletils @costas.petridis @jesse.a.slone @rogal1985 When you have chance, can you confirm if still having the connection issues? We did a fix.

-B


#8

Yep, it works know, but one of my auth codes changed while fixing.

:slight_smile:


#9

Works for me as well, thank you.


#10

Works with serial too :slight_smile:


#11

Works like a charm:)

In case needed i got a LM35CZ, DS18b20 and DHT11 working all together :slight_smile:


#12

Seems that today we have the same problem, Arduino nano (with serial comm) cannot connect to server
socat reports the following and tries to reconnect

Connecting: FILE:/dev/ttyUSB0,raw,echo=0,clocal=1,cs8,nonblock=1,b9600 <-> TCP:arduino.mydevices.com:8442,nodelay
2016/09/22 15:52:03 socat[2268] N opening character device “/dev/ttyUSB0” for reading and writing
2016/09/22 15:52:03 socat[2268] N opening connection to AF=2 54.86.250.218:8442
2016/09/22 15:52:03 socat[2268] N successfully connected from local address AF=2 192.168.1.11:46994
2016/09/22 15:52:03 socat[2268] N starting data transfer loop with FDs [5,5] and [6,6]
2016/09/22 15:52:03 socat[2268] N socket 2 (fd 6) is at EOF
2016/09/22 15:52:04 socat[2268] N exiting with status 0
Reconnecting in 3s…


#13

Seems to be down for me as well.


#14

@costas.petridis This was a server issue on our side which be believe to be resolved now. Please let me know if your Arduino is connecting OK once again.


#15

Yes, it work now :slight_smile:
thank you


#16

Glad to hear it, our apology for the downtime, we’re investigating so it doesn’t happen again.


#17

@costas.petridis @adam sorry for the downtime guys, thanks for hanging in there!

-B


#18

what about to add feature on the site that displaying server status?


#19

@kuncono

A great suggestion, in my opinion. Thanks for signing up for the community to let us know. I’m partial to pages like this where you get a concise overview that you can trust without having to dig it out of the middle of a cluttered conversation like this.


#20

Arduino uno Wifi Shield
Arduino can’t connect to cayenne.mydevices.com:8442 just trying and stays like this.