Bug Filed on 07-26-2016: Stuck at Rebooting Pi

What dashboard are you using? (Web, iOS, Android)

Web


What OS? (Jessie, Wheezy)

Jessie


What Model Pi?

Raspberry Pi 2


So I had follow up this similar topic at Setting up Pi errors: SSH error, stuck on "Rebooting Pi" but it doesn’t seem to work for me.

I had a fresh Full Jessie installed and had everything setup correct, but still I am stuck at “Rebooting Pi” and I don’t know how else I can make it to work… please help me out.

Are you on a corporate network?

@ats1080s created a great guide for troubleshooting what could be going wrong, check it out here:

Troubleshooting Pi Showing Up as Offline in Dashboard

-B

Hi,

Thank for your replied, I’ve follow to this command and the result.

  • sudo service myDevices status

● myDevices.service - myDevices service
Loaded: loaded (/etc/systemd/system/myDevices.service; enabled)
Active: failed (Result: start-limit) since Wed 2016-07-27 12:02:39 ICT; 7s ago
Process: 1412 ExecStart=/usr/bin/python3 -m myDevices -P /var/run/myDevices.pid (code=exited, status=1/FAIL URE)
Main PID: 1412 (code=exited, status=1/FAILURE)

Jul 27 12:02:39 raspberrypi systemd[1]: Unit myDevices.service entered failed state.
Jul 27 12:02:39 raspberrypi systemd[1]: myDevices.service holdoff time over, scheduling restart.
Jul 27 12:02:39 raspberrypi systemd[1]: Stopping myDevices service…
Jul 27 12:02:39 raspberrypi systemd[1]: Starting myDevices service…
Jul 27 12:02:39 raspberrypi systemd[1]: myDevices.service start request repeated too quickly, refusing…art.
Jul 27 12:02:39 raspberrypi systemd[1]: Failed to start myDevices service.
Jul 27 12:02:39 raspberrypi systemd[1]: Unit myDevices.service entered failed state.
Hint: Some lines were ellipsized, use -l to show in full.

  • cat /etc/myDevices/Network.ini The result shown blank, so I nano and input the followinng

[CONFIG]
SARSServer=reg.mydevices.com
ServerAddress=cloud.mydevices.com
RemoteDesktopServerAddress=rds.vcom.com
ServerPort=8181

After this command the result shown

  • tail -n 50 /var/log/myDevices.log

tail: cannot open ‘/var/log/myDevices.log’ for reading: No such file or directory

It’s seem to me, the whole thing is a mess, Im kinda lost at this point, spending a few days getting it to work… but to me its fail.

Please more input, thank in adv

Missing the Network.ini file and the log file it sounds like the install failed. Can you try again on another SD card with fresh install of Jessie?

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