Bug Filed on 07-26-2016: Stuck at Rebooting Pi


#1

What dashboard are you using? (Web, iOS, Android)

Web


What OS? (Jessie, Wheezy)

Jessie


What Model Pi?

Raspberry Pi 2


So I had follow up this similar topic at Setting up Pi errors: SSH error, stuck on “Rebooting Pi” but it doesn’t seem to work for me.

I had a fresh Full Jessie installed and had everything setup correct, but still I am stuck at “Rebooting Pi” and I don’t know how else I can make it to work… please help me out.


#2

Are you on a corporate network?

@ats1080s created a great guide for troubleshooting what could be going wrong, check it out here:

Troubleshooting Pi Showing Up as Offline in Dashboard

-B


#3

Hi,

Thank for your replied, I’ve follow to this command and the result.

  • sudo service myDevices status

● myDevices.service - myDevices service
Loaded: loaded (/etc/systemd/system/myDevices.service; enabled)
Active: failed (Result: start-limit) since Wed 2016-07-27 12:02:39 ICT; 7s ago
Process: 1412 ExecStart=/usr/bin/python3 -m myDevices -P /var/run/myDevices.pid (code=exited, status=1/FAIL URE)
Main PID: 1412 (code=exited, status=1/FAILURE)

Jul 27 12:02:39 raspberrypi systemd[1]: Unit myDevices.service entered failed state.
Jul 27 12:02:39 raspberrypi systemd[1]: myDevices.service holdoff time over, scheduling restart.
Jul 27 12:02:39 raspberrypi systemd[1]: Stopping myDevices service…
Jul 27 12:02:39 raspberrypi systemd[1]: Starting myDevices service…
Jul 27 12:02:39 raspberrypi systemd[1]: myDevices.service start request repeated too quickly, refusing…art.
Jul 27 12:02:39 raspberrypi systemd[1]: Failed to start myDevices service.
Jul 27 12:02:39 raspberrypi systemd[1]: Unit myDevices.service entered failed state.
Hint: Some lines were ellipsized, use -l to show in full.

  • cat /etc/myDevices/Network.ini The result shown blank, so I nano and input the followinng

[CONFIG]
SARSServer=reg.mydevices.com
ServerAddress=cloud.mydevices.com
RemoteDesktopServerAddress=rds.vcom.com
ServerPort=8181

After this command the result shown

  • tail -n 50 /var/log/myDevices.log

tail: cannot open ‘/var/log/myDevices.log’ for reading: No such file or directory

It’s seem to me, the whole thing is a mess, Im kinda lost at this point, spending a few days getting it to work… but to me its fail.

Please more input, thank in adv


#4

Missing the Network.ini file and the log file it sounds like the install failed. Can you try again on another SD card with fresh install of Jessie?