Can not start myDevices service


#1

What dashboard are you using? (Web, iOS, Android)
Android and Web


What OS? (Jessie, Wheezy)
Jessie


What Model Pi?
Raspberry Pi 3 Model B


Please describe the bug / issue. Attaching any relevant screenshots would be very helpful!

I can not start myDevice service. I found this error in /var/log/myDevices.log

2016-06-09 22:33:18 - myDevices - ERROR - libguththila.so.0: cannot open shared object file: No such file or directory
Traceback (most recent call last):
File “/usr/local/lib/python3.4/dist-packages/myDevices-0.1.19517-py3.4.egg/myDevices/main.py”, line 125, in
main(argv)
File “/usr/local/lib/python3.4/dist-packages/myDevices-0.1.19517-py3.4.egg/myDevices/main.py”, line 121, in main
client = CloudServerClient(HOST, PORT)
File “/usr/local/lib/python3.4/dist-packages/myDevices-0.1.19517-py3.4.egg/myDevices/cloud/client.py”, line 317, in init
self.libMYOPX=CDLL("/etc/myDevices/libs/libMYOPX.so")
File “/usr/lib/python3.4/ctypes/init.py”, line 351, in init
self._handle = _dlopen(self._name, mode)
OSError: libguththila.so.0: cannot open shared object file: No such file or directory


#3

Are you running Jessie lite? looks like you are missing some Python modules.


#4

I installed by using NOOBS, then choose jessie on the installation screen.


#5

Install Jessie only. Without noobs ant not Jessie Light.


#6

Any update here? Were you able to install Cayenne?


#7

I’m not sure about this error. I change my sd card, use jessie and then it’s work normally.


#8

Great to hear!