Can not start myDevices service

What dashboard are you using? (Web, iOS, Android)
Android and Web


What OS? (Jessie, Wheezy)
Jessie


What Model Pi?
Raspberry Pi 3 Model B


Please describe the bug / issue. Attaching any relevant screenshots would be very helpful!

I can not start myDevice service. I found this error in /var/log/myDevices.log

2016-06-09 22:33:18 - myDevices - ERROR - libguththila.so.0: cannot open shared object file: No such file or directory
Traceback (most recent call last):
File “/usr/local/lib/python3.4/dist-packages/myDevices-0.1.19517-py3.4.egg/myDevices/main.py”, line 125, in
main(argv)
File “/usr/local/lib/python3.4/dist-packages/myDevices-0.1.19517-py3.4.egg/myDevices/main.py”, line 121, in main
client = CloudServerClient(HOST, PORT)
File “/usr/local/lib/python3.4/dist-packages/myDevices-0.1.19517-py3.4.egg/myDevices/cloud/client.py”, line 317, in init
self.libMYOPX=CDLL(“/etc/myDevices/libs/libMYOPX.so”)
File “/usr/lib/python3.4/ctypes/init.py”, line 351, in init
self._handle = _dlopen(self._name, mode)
OSError: libguththila.so.0: cannot open shared object file: No such file or directory

Are you running Jessie lite? looks like you are missing some Python modules.

I installed by using NOOBS, then choose jessie on the installation screen.

Install Jessie only. Without noobs ant not Jessie Light.

Any update here? Were you able to install Cayenne?

I’m not sure about this error. I change my sd card, use jessie and then it’s work normally.

Great to hear!