Cannot connect to cloud.mydevices.com:8181


#1

What dashboard are you using? (Web, iOS, Android)

Web


What OS? (Jessie, Wheezy)

Jessie


What Model Pi?

Pi2


Please describe the bug / issue. Attaching any relevant screenshots would be very helpful!

Installation stuck on reboot because service can’t connect to cloud.mydevices.com with port 8181. I try it manually with telnet but no luck. If I try telnet to arduino.mydevices.com:8442 it works. Traceroute looks similiary on both sites and my router is configured correctly because I can connect to 8181 port on another servers.
Else one think - throught another provider telnet works fine but I don’t know why.


#2

Hi @dimmuboy,

Are you on a corporate network? Port 8181 is sometimes blocked on corporate networks. And the typical behavior that I’ve seen is that the Pi gets stuck on rebooting when port 8181 is blocked.

-B


#3

Can you go down through my post here and post the results?


#4

Yes all these info I know but I aren’t on corporate network. I’m on my local network with local provider. I already tried it with direct connect without router.
I tried open port on another server and it is very strangely. If I try load page from browser it works but If I try to fetch web with wget or curl it ends with Request timeout error.
So definitely it is no problem with Cayenne server but with my provider.


#5

Weird. Well, please keep us updated with your progress, I hope you can figure it out!

-B