Cannot view dashboard or overview while using Safari web browser


#1

The dashboard does not populate with widgets when using Safari web browser on an Apple device but displays fine when using Firefox/Chrome on a PC desktop.


#2

I’m seeing a similar issue too with safari. My widgets display but it takes them about 15-30 seconds to populate the dashboard. When they finally do load, it bogs the whole browser down like its out of memory. Doing anything on the dashboard takes 10-20 seconds at least. I don’t think it is a memory issue as I’m running 16gb for ram.

I tried Opera and nothing loads. Just a blank page. Only way it got it to run normally is with Chrome.


#3

Hi @inertia2002 & @vapor83,

What versions of Safari & OSX are you running?
Have you tried clearing the cache on Safari (https://kb.wisc.edu/helpdesk/page.php?id=69468) & trying again?

Thanks.
-Jesse


#4

Hi,

For me it’s iOS 9 with built in browser. I tried again after deleting all browser data and still no joy.

Kevin


#5

Mac OS High Sierra 10.13.3 & Safari Version 11.0.3 (13604.5.6). I cleared all the website data and while it did improve I think, its still very slow and unresponsive at times. Anything else to try?


#6

I am having the same issue…I can access the setup your arduino step 1 page, but nothing pops up, on both Chrome and IE. When using Microsoft Edge browser, I can make it all the way through setup to the point where you click the “Sketch” button…but the sketch never appears.