I am not able to access my Cayenne since this morning, it returns me system message offline. My devices appear in the gray dashboard. Are we in trouble, I rebooted, but it did not work, thank you !!!
Mine dashboard looks that works without a problem. Maybe it was some kind of problem for a while. Can you report again if everything works? Sometimes is not necessary to have problems in the platform. I have seen that my internet provider in the early morning is making some kind of refresh and I have lost connection which is so so frustrating!
Thank you for your attention to the speed of the answers, come on, yesterday my system went back to operation for a few hours, but soon in the morning when I consulted I verified the occurrence again. I have 2 cayenne beads running on two distinct boards and only one of them has this problem,
Have you checked the connection of the Raspberry?
My RPI shows also offline.
There is a internet connection
I have 3 devices, and only 1 shows offline.
This is very strange!
From 24 hour my arduino is offline. I reset the board but it still off-line.
It’s very strange, because if i click on chart details the temp sensor is update , but in dashboard none.
Example temp in chart ( live now ) is 22 °Celsius now , but in dash board is 26.3 °Celsius update at 17 of yesterday.
I changed DNS to Google DNS 126.96.36.199, and now my RPI is back online. However i rebooted a couple of times before it showed online.
Why the data in details&chart is update but in dashboard none. If the problem is internet connection ( DNS ) It did not have to function in either case.
Somebody in the community report that this case might be from the engine that browser use. Could you check with other browsers ?
i’m using safari and iOS app. The problem is on both.
However after a lot of reset , it’s now on-line.
But Arduino has always kept sending data to Cayenne. It must be a bug of dashboard.