iOS app keeps 'Looking for devices...'


#1

The Cayenne iOS app keeps ‘Looking for devices…’ even if my iPhone and my Raspberry Pi 2 are connected to the same TP-Link WiFi router.

The WiFi router only provides WiFi connections and is not connected to the Internet, however.

I am able to connect to http://192.168.2.2:8000/ from my iPhone.

How to fix the Cayenne iOS app?


#2

I connect my iPhone and Raspberry Pi 2 to another WiFi which has connection to the Internet.

The Cayenne iOS app still unable find a device. The screen shows ‘Looking for devices…’.


#3

Hi there,

We have updated the discovery feature on the iOS app, we found a bug where it will sometimes not discover a Pi. It will be released with the next iOS update. In the meantime, you can use the web dashboard. https://cayenne.mydevices.com/cayenne/login

Sorry about this! @twong


#4

The web dashboard is not showing any progress. It stays at installing agent.

Our corporate network only allow outgoing connections to ports 80 and 443. Does it affect?


#5

Hi, 2 things :

  • We know there is bug that install progress is not sync.
  • As you’re corporate only allows 80 and 443, websocket won’t work so the dashboard won’t work

#6

In other words…try at your house and it should work :slight_smile: We’ve received issues like this in past where Cayenne won’t work on a company network due to restrictions.

-B


#7

Let us know when you get a chance to try this out on your home network.

Thanks!

-B


#8

Were you able to find it on your home network?