Not trusted certificate error


#1

Hi,

Does anyone also got a certificate error while installing Cayenne on RaspberryPi3 ?

wget https://cayenne.mydevices.com/dl/rpi_i2gz03823x.sh
–2016-11-29 07:28:35-- https://cayenne.mydevices.com/dl/rpi_i2gz03823x.sh
Connecting to 205.167.7.126:443… connected.
ERROR: The certificate of ‘cayenne.mydevices.com’ is not trusted.
ERROR: The certificate of ‘cayenne.mydevices.com’ hasn’t got a known issuer.

Regards,
Fred.


#2

Hi @frederic.loreaud, welcome to the Cayenne community.

Can you run the command date and let us know if the date/time is set properly on your Pi?

We don’t see this on our end, though you are now the 2nd person I’ve seen mention it so I’ll investigate a bit. That is the correct server and you should feel safe to download from it. You can bypass the check by adding --no-check-certificate to your wget command, ala:

wget --no-check-certificate https://cayenne.mydevices.com/dl/rpi_i2gz03823x.sh


#3

Hi,

Here is what I got.

date
Tue 29 Nov 16:45:25 UTC 2016

It seems just one hour in advance.

I’ll test bypassing certificate checker.

Regards,
Fred.

Frederic LOREAUD +33 (0)4 76 60 66 77 x36 66 77 22 Chemin du Vieux
Embedded Software Chene
Architect frederic.loreaud@schneider-electric.com 38240 MEYLAN
Innovation & France
Architecture
Energy Business
Schneider Electric

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this e-mail


#4

Hi guys,
Having a similar issue on my end.
I tried the certificate bypass trick but now I get stuck at the agent install step. The installation literally freezes at the last line here below.
Any idea of what is going wrong?

Thanks

Dimitri


./myDevices-1.0/3rd_party/jsonpickle-0.9.2.tar.gz
./myDevices-1.0/3rd_party/netifaces-0.10.4.tar.gz
./myDevices-1.0/3rd_party/package
./myDevices-1.0/3rd_party/psutil-0.6.0.tar.gz
./myDevices-1.0/3rd_party/requests.tar.gz
./myDevices-1.0/3rd_party/suds-jurko-0.6.tar.gz

  • set -x
  • exec
    (0%)
    Wed Nov 8 01:46:59 UTC 2017 Installing myDevices agent