SMS not working in actions


#1

Hi guys. I am not able to get the SMS feature in actions to work… Email is fine though.

Is there a bug ?


#2

Hi @mathewbrooks86,

I’m not aware of any issue on our end with SMS notifications, a simple test just send one along with the email when expected for me.

Could I ask if you’re outside of the US/Canada? We did have a user in Thailand once who had some trouble with this until the number format was set to such a way that it was link an international dial from the USA.


#3

Hi

I’m actually in he U.K.
Should I change the code to +44 ?


#4

Yes I would try that…let us know if that fixes it?

-B


#5

All sorted guys, I needed to put +44 for the uk code

Thanks again

Mat


#6

thank you for getting back to us! And…good for us to know when future users have issues similar.

Cheers,

-Benny


#7

I’m going to log something for us to add a message in the dialog here, we can’t assume that the world revolves around the USA :us:


#8

You mean Trumplandia? What is this United States you speak of?

Cheers,

Craif


#9

To be fair, :maple_leaf: uses the same dialing system too. So we are guilty of North American-centrism

:stuck_out_tongue:


#10

Apparently we can’t escape you. We need to install a splatter shield along the border…

:stuck_out_tongue: :stuck_out_tongue: :stuck_out_tongue:

Cheers,

Craig