Text message unable to trigger to my mobile phone



My project is unable to send text message to my mobile phone when the sensors triggered on 29 Nov until now. Previously I can recieved the text meesage. Can anyone please help and advise?



Hi @bobbyquek, welcome to the Cayenne Community!

It looks like our text message notifications are down right now across the board, so it’s nothing specific to you or your project. We have engineers looking into it and I’ll update as soon as can confirm it is back up.

Thank you for your patience, and for letting us know about the issue.


Hi again,

Just wanted to update that our engineers located the issue and it has been resolved. My text messages are firing again, and I suspect yours will too. Thanks again for letting us know!


Hi Rsiegel,

Thank you so much to you and your team to recover the trigger function fast.

Your response is appreciated. Have a good day.

Best regards,



Hi Rsiegel

Is the service down again or is it me,

I have just tried this for the first time and I get the email but no txt

I got this working needed to use +44 and not 0 easy mistake

Many Thanks


Ps Great job with this Cayenne project…