Difference between the PC screen and smartphone for a trigger

Hello
I have a problem with a trigger
On the PC screen, the trigger is set to Below, and the app has been on Above for several days
The 2 screens do not synchronize
what can I do?
see it picture

Thanks

it works fine and both are in sync. you can try deleting and re-add a new trigger.

Hello

thank you for the answer

I had already deleted and recreated the trigger, and I just tried again, but still the same result, on the app, it still stays on above

can you try adding the trigger from the app.

when I try to create the trigger on the app, the temperature probe channel is not available, but it is available on the PC

well, that is something new it should be visible on both the devices. can you private message me your cayenne account email id.