Heartbeat timeout

I´m working on my project but few days ago i started get this error. I´m using arduino with ethernet shield.
From computer, using the same connection, I´m able create telnet connection on arduino.mydevices.com:8442
[0] MAC: FE-D0-E0-D0-DB-D1
[0] Getting IP…
[2613] My IP:
[5001] Connecting to arduino.mydevices.com:8442
[5632] Ready (ping: 428ms).
[71806] Heartbeat timeout


Hi @oadamek,

I’ve seen this come up from time to time. Can you add a new arduino device to your account and use the new auth token that is created?

Keep me updated,