Trigger Troubleshooting

Community Help With My Project
21

I too have a problem with a trigger. Setup a digital motion sensor trigger to pin 43 on my Mega. It detects ok on the dashboard, but will not send me an SMS or email.

22

Are you around where we could do a Skype call so I can see issue in real time?

~Benny

23

Benny,

Were you able to tell anything from the video?

Thanks,

Greg

24

Shoot, just seeing that PM now in my inboxā€¦looking now.

~Benny

25

Benny,

No problem ,thanks for taking the time to do this. It is the second one.

Greg

26

Just replied in PM, letā€™s continue convo. in PM :slight_smile:

27

Benny, Iā€™m around tomorrow if you want to do a Skype.

Robert.

28

Iā€™m around too :slight_smile:

Does a time on my calendar work?? ā†’ Calendly - Benny Estes

~Benny

29

Ok I booked a time on your calendar.

Robert

1 Like
30

@ryates2 @gregvmail1 @den_box @rjydev @nicathesenov Weā€™ve been doing some testing trying to get to root issue. For your triggers that are failing, can you try sending the data over different channels and then seeing if the triggers works using the new channel?

~Benny

31

Ch 5 is my response (then) channel.
I am triggering on Chs 1,2,3.
It appears only the trigger on Ch 2 is working.

Ralph

1 Like
32

If you have some time, can you check if sending the data over different channels will make the triggers work? Like Ch. 6,7,8,9 for example?

~Benny

33

Iā€™m currently unable to physically change the channel because my device is installed in the roof cavity (I could make the change next week).
Iā€™ve just only recently changed it from channel 49 where the detection was sometimes spontaneous to now channel 43 where the sensor seems to work 100% of the time. But no trigger activate.

34

Ok, so it sounds like you already know the answer here.

I tried Ch 6,7,8,9 and they all worked as the trigger source.

One caveat - they only worked with luxWrite. They would not work with virtualWrite.

I would really like ā€œvirtualWrite(ch, value, ā€œdigital_sensorā€, ā€œdā€);ā€ to work.

As an experiment I tried ā€œvirtualWrite(6, 1, ā€œlumā€, ā€œluxā€);ā€ which I believe is equivalent to ā€œluxWrite(6, 1);ā€ And only the luxWrite worked as a trigger. Both widget appear identical. So there is something magic about the luxWrite. I havenā€™t tried the other write variants yet.

And it may be coincidental, but when I added a lot of widgets, the dashboard was very slow to respond. Almost unusable.

Ralph

1 Like
35

In my case I donā€™t know if itā€™s specifically a channel # problem. Because I also have a trigger to fire when my device goes on and offline. These triggers donā€™t fire either.

36

Sorry just got a chance to work on this now . . .

Used channel 9

As rjydex, virtualWrite does not work, luxWrite does but . . .only once. After I try to retrigger, it does not work, unless I go to the MyTriggers list and turn it off and then on again, then it works but just once.

Almost there I think.

Greg

1 Like
37

I hate to say this, but Iā€™m going backwards. I was going to do some workaround code, but Ch 6-9 are no longer working for me with luxWrite. If you havenā€™t made changes then maybe this isnā€™t repeatable. It is still working on Ch 2.

Ralph

1 Like
38

@rjydev @gregvmail1 thank you so much for helping to test this out. Good news is Iā€™ve been able to reproduce the issue on my end, just not consistently. Weā€™re looking into this, and Iā€™ll plan to give everyone an update on this beginning of next week!

~Benny

39

Thanks Benny and Cayenne developers!

ā€œUpdateā€:
Tryed again this morning, and I am still able to trigger with luxWrite, but only only once unless I ā€œresetā€ the trigger on the MyTriggers dashboard

1 Like
40

[RESOLVED]
@bestes test triggers again.
i began with channel 6 not responding => channel 8 working good at this time !!
Waiting 5 seconds and SMS knock at my phone !
Today Triggers and Schedulling working all together ā€¦ i must change all Channel to use Triggers and itā€™s ok !?
Huraaahhh :smile: