Can’t connect to mqtt

I tried to connect to Cayenne with GSM_MODEM_BG96.
Network connect failed

Unhandled:

Unhandled:

What does this “Unhandled” mean?


#define CAYENNE_DEBUG
#define CAYENNE_PRINT Serial
#define TINY_GSM_DEBUG Serial
#define TINY_GSM_MODEM_BG96
#include <CayenneMQTTGSM.h>
#include <SoftwareSerial.h>
SoftwareSerial gsmSerial(10, 11); // RX, TX

// #define gsmSerial Serial1

// GSM connection info.
char apn = “soracom.io”;
char gprsLogin = “sora”;
char gprsPassword = “sora”;
char pin = “”; // SIM pin number. Leave empty if it is not needed.

// Cayenne authentication info. This should be obtained from the Cayenne Dashboard.
char username = " ";
char password = " ";
char clientID = " ";

void setup() {
Serial.begin(9600);
// Auto-detect the GSM serial baud rate. You can manually set it instead if you want to save a bit of space.
TinyGsmAutoBaud(gsmSerial);
Cayenne.begin(username, password, clientID, gsmSerial, apn, gprsLogin, gprsPassword, pin);
}

void loop() {
Cayenne.loop();
}

can you try connecting to broker.hivemq.com broker and see if you can establish a connection. TinyGSM/MqttClient.ino at master · vshymanskyy/TinyGSM · GitHub