Doubts in Data download


#1

I cannot able download specific date from the dashboard,
Even I download some data from dashboard how can i convert the data time to indian standard time.
Let me know how to solve it?


#2

have a look at this UTC time convert to IST time


#3

But i already tried this conversion formula “=(5.5*3600+MID(A2,17,2)*3600+MID(A2,20,2)*60+MID(A2,23,2))/(24 * 3600)”
even it does not work

2018-10-08T12:08:08.877Z

how to convert this to indian standard time?

and how to download last 3 days data? i set proper date and time in dashboard but i receiving last 1 or 2 hours data??
how to resolve it??


#4

it is very well described in the above post on how to convert UTC time to IST.
to download data for the last 3 days you, you need to select the appropriate filter option. In your case, select data view for last 7 days.


#5

i posted data in every 5 sec. In download section I choose 8hours of data in custom selection but the downloaded file had only 2hrs of data…?


#6

okay. let me check with the team. you might want to change the 5 sec to higher interval if there are many data you are publishing to avoid hitting rate limit. can you PM me your email_id.


#7

hello, I tried to download the data of monday(26/11/2018). I changed the date in custom download, but the downloaded data is of 29/11/2018. Even after repeated attempts, only the data of 29th is downloaded. What should I do?


#8

the team is working on fixing this issue. will inform you once fixed.