Hello everybody,
i just tried to login to my account to take a look at the dashboard.
But after the Login-landing-Page the Browser times out…
cayenne.mydevices.com seams to be Offline …can somebody confirm this?
greetings
Hi @doerek,
It looks OK on my end, and according to this site: Cayenne.mydevices.com down? Current problems and status.
Does this alternate login page work for you? Log in to Cayenne
though I think that will still ultimately redirect to cayenne.mydevices.com once logged in…
i just tried your link without luck. After i click on Login,the browser timesout
also
https://cayenne.mydevices.com/cayenne/login
seams to be Offline…
Hi again. We checked from a few more locations (we have staff around the world) and we’re all accessing the site OK. I suspect it must be something on your side.
Could you try to flush your DNS? It may also be worth trying pointing your DNS to a commonly used one like 8.8.8.8 if you’re using something else. I can help you with steps to do that if you let me know your Operating System.
If possible, you could try to check on a different network to see if you can reach our site from there.
Hello again, I flushed the DNS cache with:
ipconfig /flushdns
I`m using Win10. The google DNS does not work.
I tried to login using my Android phone over the 4g connection, but after clicking on “login” the site does not load.
“Http Error 503”
Ok this is Strange…i just tried Microsoft Edge and everything works fine.
But in Google Chrome i get the “HTTP ERROR 503” message…
Ok i was able to resolve this issue…
If someone runs into this Problem try deleting your gogle chrome cache.
Experienced same problem in firefox, tried IE (edge) and that worked fine but likely never used to log on;)
Android APP still worked.
Clearing the cache solved the the problem for firefox.
Notice an improvement Android APP and IE layout seems now alligned.
Glad to hear the issue was resolved, @doerek, I’ll keep that in mind if I encounter someone else with a similar issue.
BTW Ignore my layout remark between the APP and the brower; it is rehusseled again 
While we have made improvements to the Android app in terms of it’s widget display (it no longer loses a custom widget arrangement you made through the app), we’re aware of sync issues between mobile and web that we’ll be fixing with a back end refactor later this year.
Just so I can be sure we understand, what issues are you seeing between IE and your Android app?