Desktop only displays one day of data

been evaluating Cayenne for a commercial project
I have been uplinking sensor data from a TTGO LoRa32 SX1276 OLED module using LoRaWAN for several days and plotting line graphs
However, when I set the dates using Custom and click Done it only displays the results for the last day
in the past I have had no problem displaying results for a week or more

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