Waiting for device to connect

I am having a problem connecting my arduino mega2560 to the cayenne dashboard. it keeps posting “waiting for board to connect”. This is the sreenshot of the sertial monitor display.

which device are you using to connect the arduino mega to internet. try this code to manual set the parameters https://github.com/myDevicesIoT/Cayenne-MQTT-Arduino/blob/master/examples/Connections/ManualConnection/ManualConnection.ino