I am trying to access my dashboard using a Windows 10 Mobile device. I can login as normal but it takes me to a screen with 2 big buttons to download the IOS or Android apps but it doesn’t just allow me to look at the standard web dashboard.
I realise that the experience would be suboptimal but I’d really like to have the choice. I presume there is a way to bypass this?
I’ve tried all the hamburger menu options (3) and all of them take me to the community area.
So this is because you are accessing the browser version of the dashboard on a mobile device, and not using the app. We currently don’t support app for Windows phones, but we have a running list for Windows app support here that you can add yourself too
Thanks for the quick response. Yes I have already added myself to that list.
However, please note that while an app would be great, I would be very satisfied with you just enabling me to access my dashboard with the standard browser view on my mobile device. I know the formatting may not be ideal but at least I have some access rather than none.
I assume that this is a much smaller development than a whole dedicated app? I’m also sure that many people on “Windows Phone App Supports Requests” list would be thankful.