Add device conflict


I have several devices that i want to add to Cayenne, but a “Conflict” error appears each time. I have been teaching my students about LoRa and Cayenne for a few years and guess someone has added those devces with a user that isn’t active anymore. There is noway to find those users again. This means that the sensors cannot be used in Cayenne. They are working just fine in TTN.
Can anyone give me some advice, what can I use them for instead? Is there other platforms similar to Cayenne?

Stephan Kring
Teacher at Kunskapskällan

It is not possible to delete the device from someone’s account. You will need to get in touch with them and request them to do so.