Cayenne cannot connect to Arduino connected to raspberry via USB

Arduino is connected to raspberry pi 3 via USB. I am able to upload sketch to ardiono from Raspi.

However caynne cannot connect to arduino.

The cayenne app keeps “connecting to device” in an endless loop. Does anyone have similar problems

do you have a ethernet shield or a esp8266 to connect to arduino for internet connect. as when using serial connection it is difficult to rule out cause of error without debug.

I can use cable to my router for testing. Thanks for the tip.

do you have Ethernet shield and have a look at this


Thanks for the reply.

I do not have wifi shield. I think I will invest on that, the I do not need the USB connection at all.

better go for for Nodemcu or wemos board.