Error started several days ago, only on the “day” timespan.
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I’m seeing the same issue. I currently have a 4-day gap in Week view and my Day view is unavailable, even though I seem to have data for more than the past 24 hours. In Day view, the x-axis spans several days, not 24 hours–which is the same as the Week view.
we are looking into this issue. will let you know when it is fixed.
Good morning,
I have the same problem too.
I have the same problem too.
hello everybody, a temporary solution is to hit custom and set on both dates the today date.
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@elpados thanks for the great work around . We are also looking into this issue.
Looks like it’s back to normal. Thanks Cayenne team!
John
It’s back to normal for me too. Thank you Shramik! By the way, I like the new sign-in screen.
we have a pushed the fix for it. Let me know if you have any issue with it.
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Fixed thanks
Fixed. Thanks.
Same problem all over again day graph is not available week and hour are available
I’ll second that.
John
The problem has returned for me.
Work around…
Choose CUSTOM view and choose FROM = ‘Today’ and TO = ‘Today’
Interesting thing is this gives you the last 24hrs…
~ A
@picaxe1 thank you for the great workaround.
we are looking into this issue.
Dear all,
I have the same problem. No data visualized on day graph
and an hole of some days on the week graph.
The hole in the week graph is increasing day by day.
I will try with the temporary fix of visualizing data via custom settings.
Please let me know when the issue is fixed and a possible reason for that in order to try avoiding a similar behaviour in future.
Best Regards,
Matteo
Still related to the same issue I observed that using custom setup to visualize last day solves the issue of day visualization
Unfortunately, this workaround does not solve the issue of last week (or month) visualization because even if I select the last week with “custom” setup there are still missing data in week visualization
Best Regards,
Matteo