Hey guys,
i’ve installed cayenne on my raspberry. I’m able to control my relays from the iPhone App via Wi-Fi and via the mobile internet. But if i login into the browser dashboard the device is showed as offline and will not react to any signals.
Hey guys,
i’ve installed cayenne on my raspberry. I’m able to control my relays from the iPhone App via Wi-Fi and via the mobile internet. But if i login into the browser dashboard the device is showed as offline and will not react to any signals.
Hi @philipp.kayser, Welcome to the Cayenne Community.
This is a new one for me, I don’t think I’ve ever seen our web dashboard show a device as offline while you can manipulate it OK via the iOS app. My initial instinct is to ask if you could force refresh your browser, or try a different web browser as a sanity check.
If the issue persists, do you mind sharing your account credentials via private message (by clicking on my name on this post) so I can investigate with our development team? We won’t activate any relays, we just want to investigate the difference between the online states between the 2 devices. If so, you can change your password using this form to one you are comfortable sharing. If not, no worries.