Raspberry Pi finishes setup but won’t show as set up on Cayenne

#1

Thank you for taking the time to submit your bug/issue! Please use the points below as a guide when submitting.

  • Device & model you are using (Ex: Pi 2 Model B or Arduino Uno with W5100 ethernet shield)
    Pi 3 B+
  • What dashboard are you using? (Web, iOS, Android)
    Web and iOS
  • Please describe the bug / issue as detailed as possible. Attaching the code and any relevant screenshots would be very helpful!

I removed cayenne from my pi but I wanted to reinstall it so I did and the setup completed fine but it won’t show up a set up on cayenne

#2

can you share the output of tail -f /var/log/myDevices/cayenne.log

#3

There is nothing in the /var/log/myDevices folder

#4

that means the install was not successfully. can you try installing again using the terminal and see if it produces any error are produced.

#5

It worked this time for some reason. I wonder why it didn’t work before when I did it the same way.

#6

Thanks for the help!

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