Unable to create LoRa ThingsNetwork device

Bugs / Issues
1

  • Device : Bosch XDK110

  • Web dashboard is used

  • Unable to create LoRa ThingsNetwork Device in Cayenne https://cayenne.mydevices.com/cayenne/dashboard/add. Though device UI is unique and no device is existing in this cayenne account, i am unable to create device with following error.

Please fix the following errors: Conflict

xdk_device_error
xdk_device_error1858×1019 191 KB

2

Do you already have this device registered on your account? If so delete it and it should work. If not @shramik_salgaonkar should be able to help you remove it from wherever it’s being used.

3

Can you wait for some time and try again. if you are still having the issue, private message me your DevEUI.

4

Hello,

I had a Bosch XDK110 device with different device EUI already registered. That was working.
When i tried to register a new XDK110 device with unique device EUI (different from previous), i get the mentioned “conflict” error.

I deleted the old device and still error persists.

After waiting for a day also, registration does not succeed.

Also the error is not informative, since it does not show which field causes this error!

5

let me check what is the issue.