Unable to receive data to cayenne from TTN



I have added device to Cayenne from TTN but unable to view data .


can you PM me your DevEUI


the payload received for this DevEUI is not of cayenne LPP format hence it is discarded.
which device are you using?


It is Dragino LSN 50. I am able to add device now. But only for 2 devices, data is received and for other 2 devices it is not updated.
A840410001818850 and A840410001818849.


will check those DevEUI payloads