Unable to receive data to cayenne from TTN

Hi,

I have added device to Cayenne from TTN but unable to view data .

can you PM me your DevEUI

the payload received for this DevEUI is not of cayenne LPP format hence it is discarded.
which device are you using?

It is Dragino LSN 50. I am able to add device now. But only for 2 devices, data is received and for other 2 devices it is not updated.
A840410001818850 and A840410001818849.

will check those DevEUI payloads

Hi all,

Iā€™m developing a new device and I would like to adopt Cayenne LPP payload structure. Iā€™m using TTN network server, added integration for myDevices and follow Cayenne LPP guidelines for payload structure. Indeed on TTN I correctly visualize my temperatures data.

Unfortunately on myDevices dashboard I cannot see the data.

Can anybody help on this? My DevEUI is 343137327436630E

the payload received is payload":"A2cBEQ== which is correct, but i can see you have added the devEUI as 34:31:37:32:74:36:63:0e why are there : present ? can you delete and re-add without : and add the device as cayennelpp.

Thank you very much. I removed ā€œ:ā€ from DevEUI and now everything works.

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