What dashboard are you using? (Web, iOS, Android)
What OS? (Jessie, Wheezy)
What Model Pi?
Please describe the bug / issue. Attaching any relevant screenshots would be very helpful!
I did a fresh install of Jessie full version. Then I setup a key based password less ssh signing in. Tested and found it to be working. This is when I installed Cyenne. It completed its installation and rebooted the pi. I am able to ping the pi, I can see dashboard from the web client but but I am not able to login using ssh. Connection reset by 192.168.X.XXX (changed IP).
SinceI have not made any changes to the system, I thought it might be helpful for you to investigate and find the root cause of this problem and see if it is related to your software. Otherwise, I am fine doing a fresh install, thats not a problem.