What dashboard are you using? (Web, iOS, Android)
Web And Android
What OS? (Jessie)
Jessie
What Model Pi?
Please describe the bug / issue. Attaching any relevant screenshots would be very helpful!
It is not being downloaded . Issue seems to be with this file .
http://updates.mydevices.com/raspberry/myDevices-1.0.tar.gz
Hi @mustajabhannan,
Welcome to the Cayenne community!
We’ve created a post to trouble shoot potential issues. Would you mind taking a look and seeing if it applies? Keep us updated with what you find.
-B
Hey , I guess You did’nt read the issue. xD. Well thats not the issue. Right now , Cayenne is not being installed on Pi. Actually what I found the problem is that , a file at http://updates.mydevices.com/raspberry/myDevices-1.0.tar.gz this location is not being found. I think the problem is there itself.
Thank You .
Sorry about that. Is there an error? Can you post what the terminal is showing?
-B
Is the page which I mentioned above is working at your end ??
It just stops and hangs saying Getting Headers 0% .
Thanks .
PS: Thanks For Quick Reply. 
Yes, the page should be working. I’ve also just confirmed by doing a new install too, no issues.
Try doing sudo apt-get upgrade and sudo apt-get update on the Pi 3. If you have a early version of Jessie on the Pi 3 then I find that this helps.
Keep us updated,
-B
Well , Thats weird. I’ll try again.
Thanks
Sorry to say , But it is’int installing . ! 
Here is the screenshot. @bestes
A couple quick thoughts-
Are you using Jessie full version, or Jessie Lite?
Could you post the output from the following command on your Pi-
df -h
Thanks,
-Ian
There you go. Its Jessie Full Version.
Well darn.
That is very odd.
Were these fresh OS installs? Or are there other packages running on these systems?
Ian
What do u mean by fresh install ? and other packages ??
@Ian
Sorry for the confusion.
By a fresh install, I mean did you just now install Jessie on the SD card or have you been using it for other things prior to installing Cayenne.
And by other packages, I mean have you installed other software on the card prior to trying to install Cayenne? Things like Webiopi have been known to interfere with Cayenne installations.
Ian
Nop. I am using WiringPi , Mailing Server and Apache Server with bla bla bla. Simply I’m running LAMP.
@Ian
Sounds like a busy machine! Sadly all of the installs I have done are basically stand alone Cayanne boxes. Maybe I’ll load up a Pi with lots of stuff (LAMP) and give it a try. Unfortunately I don’t have the time to do that tonight.
This is where we reach out to the group and ask- anyone had problems installing Cayenne on a LAMP box?
@mustajabhannan sorry I wasn’t more help.
Ian
No Problem. Thanks For Your Help. But actually Still I would say the same. That is On my end the file
http://updates.mydevices.com/raspberry/myDevices-1.0.tar.gz
Is not being downloaded and connection times out. Please give it a try downloading this link. What happens when u visit this link ?
@Ian
Downloaded onto my windows box in about 8 seconds.
Sorry.
I’m guessing with all the other stuff you have loaded onto your Pi’s, you’ve never had a problem downloading .gz files before.
Weird.
Ian
Well , I think this is it. At my end this file does not get loaded. The page times out saying DNS Not FOUND.
Seems to be a network issue. Thanks Alot for your support
@Ian
