No Data from Draguino LDS02

I added an LDS02 (door sensor) to Cayenne. I am not getting any live data. I am not sure what other info you need to help me. I have a Helium freedomFi and a Rak v1.5 in range. My DevEUI
A8404176F183099C

there is no data received for the device. Make sure you have added the cayenne integration in the helium.

I added the integration into Helium, but I see no data there either. It does not look like anything is being communicated from the device