Notifications are not working

[cjls190-pi]

I have several triggers setup and however the notifications are no longer working. If I change the email address or the phone number they start working again. It would appear that my original email address and phone number are blocked in your system. What is the process to have them unblocked? Also what are the limits to a notification that would cause the notification address to get blocked?

[shramik_salgaonkar]

Sending MQTT messages within notification limit

notification trigger (SMS and email) are currently limited to 90 per day. the trigger activates every time the device publish a message above the set threshold. To avoid publish message flood and causing the trigger to run continuously and hit the 90 limit quickly use the following code for sending only once notification trigger when the threshold is crossed. For actuator trigger, there is no limit and there is no need to use the code but it is good practice to use as it. Using Cayenne-MQTT-Ard…

[cjls190-pi]

Thanks for the limits however that only addresses one portion of the issue. How do I get the addresses that are currently blocked removed from your blocked list?

[shramik_salgaonkar]

sorry, but you cannot unblock the email address and mobile number. You can try again after a week and see if they are unblocked.

[cjls190-pi]

It’s been over two weeks. Please investigate why I am not able to send notifications to my addresses.