SMS messages and emails through Triggers and Alerts don't work

It seems that sms and email through triggers and Alerts don’t work today. May you check please ?

Thank you for your reply. Is there a way to reset this counter ?

What is the Cayenne-MQTT-Ard ?
Note that I have a raspberry Pi4 and I run a python script through MQTT protocol. I have created 2 controls; a digital button and an analog slider and control them through the python script.

Thanks in advance for your reply.

you cannot reset the counter.

so for what are you using the trigger and alert? for the button?

Iam using the trigger and alert for both the button and the slider

can you PM me your email, i will check what is the issue.

Thank you very much. I have sent you a PM