Welcome to the Cayenne community! We’re glad you’re enjoying it so far. No worries about being a newbie, we all are at some point
We do have a trouble shooting doc that @ats1080s created, feel free to check it out, maybe it will be of some use.
Specifically, the output of the commands from the trouble shooting doc will give us some insight into issues that might be occurring. We can move forward once you post the output! Thanks for working with us!