Trigger not sending sms

Bugs / Issues Resolved
1

Hi,

I am using only one trigger, that sends text messages and email notification.
For about 2 hours from now the trigger stop sending text messages.

The notification mails are being correctly sent as always have.

Please check why text messages are not being sent.

Thanks

2

Hi @nuno.torresdelgado,

Thanks for reporting this, we are investigating. Will update you when I can.

-B

3

Hi @nuno.torresdelgado,

Would you mind posting what your trigger statement was for the sms & email alert?

4

Hi,
Both sms & email has been working fine for about 4 hours now.
Thanks!

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1 Like
5

my trigger not send email and text message, is any problem sir?

6

@mfajar_12 It all seems to be working fine on our end.

7

@mfajar_12 check the trigger counter if it is incrementing or not.

8

Hi Shramik !!

everything was ok since 1 year and today my esp8266 cayenne device stop sending sms…( send sms less than 90 / day)…is your cayenne platform stop the use of sending sms ???..i have created another cayenne account for my other esp8266 today and when i tried to use the channel 1 for trigger for sms …no more sms was sent and it was from the new cayenne account i have just created today …but it sent e-mail correctly …i don’t understand … can you help me on this one… thanks for your help again !!!

9

yep, it is still broken :frowning: