What browser are you using?
Google chrome Version 83.0.4103.61 on Mac OS
try filtering in the data tab - selecting just one of the options.
Does that work for you
I am Win 10 Pro PC
Google Chrome is up to date
Version 83.0.4103.97 (Official Build) (64-bit)
Can you try clearing cache and hard reload.
No, I just logged in using Ios and safari and saw all data. When I filtered using the data column to battery, all the data disappears and wont come back when I try and remove the filter.
Same for boththe device tab and the project tab.
can you take your filters off and see all the data again?
i tried all possible way, but cannot reproduce at my end. can you clear your cache.
Yes, clearing my cache for last 24 hrs and a ctl F5 fixes the issue. But as soon as I filter on Data Type it has the same error again.
At least we have a workaround that means I dont have to delete my project and device now.
But there is still some sort of bug.
But i cannot reproduce the bug at my end. So cannot declare it as a bug.
Yes I cleared my cache and did a hard reset and I see all the data now.
But if I filter using Data Type = Battery, the data disappears.
For Mac OS!
I can reproduce it on Windows in Chrome and Safari on ipad.
Clearing cache and hard reset fixes in boh cases.
I also just reproduced it using Microsoft Edge. Will try my Mac shortly.
Okay, i was able to reproduce it at my end. I guess it only for data type filtering. Rest tab dont causes this issue. So try to avoid using data type filtering.
Just reproduced it on my Mac OS X 10.11.6 using Chrome 83.0.4103.97
Clear cache also fixes it here.
Ok, will do - I am guessing you wil now send it throug hto the developers for a look at some stage down the road.
Thanks for your help.
we will have it fixed.
Hallo below find my link
https://cayenne.mydevices.com/shared/5ed3bbabae410d4d50bbfe5c
@moser.hanspeter the issue will be fixed.