GPS zTags and SODAQ Collars not Displaying on Cayenne

I have Zane zTags and SODAQ GPS collars functioning correctly on The Things Network, but when I add the devices to myDevices Cayenne Web page they don’t display. https://cayenne.mydevices.com/cayenne/dashboard/lora/6c87ed40-2f09-11ea-a38a-d57172a4b4d4

John

Hi sir, can you private message me your DevEUI so that i can check what is the issue.

Hello !
i have the same problem wit Sodaq One.
DevEUI:0004A30B001B1B85
I can see the correct coordinates at the Dashboard/Data Tab.
But nothing is shown on the map.
2020-05-10 12:21:07 SODAQ One 1 GPS (1) d87df160-91fc-*** gps m 47.**** ,11.****

thank you very much
mateng

can you private message me your DevEUI.